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Senior Director Marketing Technology

Location: Dallas, TX, United States - PO BOX 10001
Job ID: 1116547
Date: October 3, 2023

Job Description

General Description

Senior Director – Marketing Technology

The Senior Director – Marketing Technology will lead the engineering team responsible for developing solutions and integrating COTS software in the marketing ecosystem at JCP. This person demonstrates accountability for functional, business, and broad company objectives. In this role you will manage a team of talented engineers, software developers, and test engineers and will be responsible for assigning tasks, training, and career development.

Primary Responsibilities:

  • Responsible for the development of technology - both cloud and on-premise architectures, and customization of the solution to fit customer requirements.
  • Responsible for managing a global software development team
  • Develop project estimates based on defined scope and customer acceptance criteria.
  • Responsible for establishing software development and software test methodologies.
  • Responsible for software quality processes, e.g. design and code reviews.
  • Recruit, train, develop and retain team members.
  • Provide necessary feedback to manage performance of team members.
  • Monitor and communicate project status, business issues and significant developments to executive management as appropriate.
  • Assure proper documentation of technical data generated for the assigned projects and/or tasks consistent with engineering policies and procedures.
  • Formulate and implement plans to achieve technical and program requirements, schedules and contract commitments.
  • Develop action plans to anticipate and respond to problems.

Core Competencies & Accomplishments:

  • Experience with a product-led operating model
  • Subject matter expertise in the MarTech domain
  • Experience with CRM tools, Customer Data Platforms, Digital Asset Managers (DAMs), ESPs (e.g., Salesforce Marketing Cloud), Action IQ and customer identity management.
  • Experience managing the development of enterprise software , including enterprise microservices.
  • Cloud-native software development experience
  • Experience working directly with customers and managing customer issue escalation.
  • Experience building and managing a team of direct reports and external contractors.
  • Experience developing team members, mentoring colleagues to achieve career objectives, identifying and resolving performance issues.
  • Experience developing electronic and software products using Scaled Agile Framework (SAFe) methodology. Familiar with Agile development tools.
  • Strong oral and written communication skills.
  • Strong interpersonal and leadership skills.
  • Demonstrated ability to analyze and resolve problems.
  • Able to navigate accountability in a cross-functional organization.
  • Demonstrated ability to lead programs / projects.
  • Ability to document, plan, market, and execute programs.
  • Established project management and budgeting skills.
  • Bachelor's Degree
  • Minimum Years of Experience: 10
  • Education in: "STEM" Majors (Science, Technology, Engineering and Math)

What you get:

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide. We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. On-site campus amenities include health clinic, pharmacy, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.

About JCPenney: 

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney’s Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.

For more opportunities to join our team please visit our careers page.

Job Title: Senior Director Marketing Technology
Location: Dallas, TX, United States - PO BOX 10001
Job ID: 1116547

J.C. Penney Company Inc.
Plano, Texas

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